Return & Cancellation Policy
Cancellations
You can request cancellation of an order any time before it has been shipped. Once an order has shipped, it can no longer be cancelled, but you may request a return after delivery.
Returns
We accept return requests within 7 days of delivery for unused fabrics and garments in their original condition. Custom-stitched and made-to-measure items are not eligible for return unless there is a manufacturing defect.
How to Request
Visit our Track Order page, enter your order number and phone number, and use the cancellation or return request option shown for your order. Our team will get in touch with you about the next steps.
Refunds
Since orders are placed on Cash on Delivery, no advance payment is collected. Approved returns for already-delivered orders will be handled in coordination with our support team.